Made me feel at ease. I’m deaf and the adviser took their time to make sure I understood. Very polite and well mannered
Citizens Advice is the largest advice provider in the UK and has around 20,000 volunteers nationally. By joining us you can become part of a highly respected advice network dedicated to working to improving the lives of people in Stockton-on-Tees.
In 2025-26 we supported thousands of local residents to deal with problems that could have pushed them into crisis – from benefits and debt, to housing, energy bills and employment.
65,000+ enquiries
7,600+ unique clients supported
£14.1m secured in financial outputs for clients
£3.5 million in debt written off
97.5% client satisfaction
£65.9m Total value to society delivered in 2025/26
£4.46 Fiscal savings (to government services)
£29.54 Public value (to society)
£12.65 Value to people helped (clients directly)