Made me feel at ease. I’m deaf and the adviser took their time to make sure I understood. Very polite and well mannered
Citizens Advice is the largest advice provider in the UK and has around 20,000 volunteers nationally. By joining us you can become part of a highly respected advice network dedicated to working to improving the lives of people in Stockton-on-Tees.
In 2024–25, we supported thousands of local residents to deal with problems that could have pushed them into crisis – from benefits and debt, to housing, energy bills and employment.
60,700+ enquiries
13,100+ unique clients supported
£16.3m secured in financial outputs for clients
£3.1 million in debt written off
93% client satisfaction
£46.7m Total value to society delivered in 2024/25
£2.52 Fiscal savings (to government services)
£16.51 Public value (to society)
£14.52 Value to people helped (clients directly)